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Neutral Podcast Ep 25 – Short term stay and Hospitality Focused | Jaja Jackson
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Neutral Podcast Ep 25 – Short term stay and Hospitality Focused | Jaja Jackson

Episode #25

Your home should be more than just a place to live. What if it could adapt to your life, whether you’re staying for a night, a month, or a year?

In this conversation, we sit down with a leader from ICONIQ Capital and Sentral to walk through the evolution of renting. He shares his journey from traditional multifamily development to helping build Airbnb’s strategy for apartments, and now to creating a new model that merges hospitality with home. You’ll learn how integrating short and mid-term furnished rentals into Class A apartment buildings isn't just a trend – it's a fundamental shift.

We explore how this model can increase a property’s revenue by up to 70% and why, surprisingly, it can lead to lower overall maintenance costs. We also discuss how technology is turning local apartment buildings into global destinations, opening them up to a new world of residents and guests.

This is a look at the future of how we live, travel, and think about real estate.

Jaja Jackson: https://www.linkedin.com/in/contactjaja

ICONIQ: https://www.iconiqcapital.com/

Sentral: https://sentral.com/real-estate-partnerships

Timestamps:

00:53 - A Career Start: Learning Multifamily at Emerald Fund

02:26 - The Move to Airbnb: Bridging the Gap with Landlords

06:01 - A New Chapter: Joining Iconic Capital to Build Central

09:22 - The Thesis: Proving the Flexible Living Model Works

12:24 - Central’s Value: More Profit and a Better Resident Experience

16:52 - Why the Market Was Ready for Branded, Flexible Living

21:23 - Finding the Ideal Mix of Short-Term and Mid-Term Stays

24:42 - How to Pick the Right Markets for Flexible Rentals

28:53 - The Financials: Understanding the ROI of Furnishing Units

31:27 - The Revenue Premium: A 30-80% Boost Over Traditional Leases

32:55 - Analyzing the Full Picture: Revenue Gains vs. Expense Increases

36:08 - The Maintenance Surprise: Why Shorter Stays Can Mean Better Kept Units 41:12 - From a 50-Mile Radius to the Entire Planet: The Tech Shift in Housing

47:40 - Beyond the Room: Adding Value with Enhanced Hospitality Services

51:32 - The Next 10 Years: Projecting the Growth of the Flexible Rental Market

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